Returns & Exchanges
At General Pants Co., we want you to love your new fits, so if something isn't quite right, you can return your items within 30 days of purchase for a refund or exchange. Please ensure all items are in their original condition with tags attached and proof of purchase included.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all original garment tags and hygiene seals remain intact.
Post Your Parcel
Print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized post office or collection point.
Receive Your Refund
Once our warehouse team receives and inspects your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing